- DESCRIPTION
- SHIPPING INFO
* Please allow extra time for transit during COVID-19 and Holiday Periods *
We are the Evolve Skateboards North American Distribution center, we ship anywhere within the United States and Canada.
With the exception of new release pre-orders, most in-stock orders will be fulfilled within 2 business days of the order date. Please allow 1-2 days additional processing time for Custom Board Builder orders.
All Skateboards must be shipped as Hazmat or Dangerous goods shipments. Please note; FedEx and UPS do not guarantee expeditated services for Hazmat or Dangerous shipments. If an expedited delivery option is selected and your shipment is delayed, FedEx will not refund payment. Consequently, we are unable to refund shipping payments for delayed shipments.
Due to shipping restrictions, we are unable to ship HazMat/DG shipments to certain zip codes. If you zip code is unable to receive these shipments, please contact us directly to discuss alternative pick up locations
Canadian Customers: Customers are responsible for Customs duties, taxes, and brokerage fees(collected at checkout). All orders containing a skateboard order must ship FedEx Express service only.
Mexican Customers: Due to our carriers current policies, at this time we are unable to ship orders containing a skateboards to addresses in Mexico.
APO, FPO Addresses: We ship orders to APO and FPO addresses, however we are unable to ship complete boards to APO and FPO addresses. Contact our headquarters in Australia at ask@evolveskateboardsusa.com.au for information on purchasing a board in your location.
International Customers: Outside of North America? See our International Distributor list for a distributor in your region, or contact our headquarters in Australia for information on placing an order: ask@evolveskateboards.com.au
Ground Shipping Estimated Transit Times
Once your order is received and payment confirmed, your order will be shipped via the method chosen during checkout. Most in stock orders ship within 1-2 business days however, processing time may increase during heavy traffic times such as peak season and holidays. Order cutoff times for shipping services are 9am for USPS and 2pm for FedEx and UPS. Orders received after these times will be dispatched the following day.
Pre-Order reservations will ship based on the estimation given at the time of purchase. Pre-Order reservation ship times are estimations and are subject to unforeseen delays. You are welcome to cancel your Pre-Order reservation and receive a full refund at any time prior to shipping. To cancel your Pre-Order Reservation, contact our customer service department at info@evolveskateboardsusa.com
Prism
Nice addition to the board! The adhesive peels off easy when removing the backing so one has to be careful. Also the connector doesn’t stay in easy. I ended up using clear alien tape on both the backing and the end of the cable to insure the connector stays connected.
- Quality
Premium Lights that looks amazing But…
These lights are amazing and really light up your ride, unfortunately unless you put them on properly the first time you will struggle to apply it to the base of the board and worse case scenario you have to buy another pair like I will have to. The black tape covering the cords connecting the led strip to the plug which sticks into the board is very fragile, the actual plug that sticks into the port is not a solid and kind of sloppy connection and you will continually have to hop off the board and stick it back in the designated port. The lights work like they are intended to and as I said before look amazing hence why I’m going to buy another set. Evolve is an amazing brand and have helped me with every once issue I’ve had with my board and provide the best possible service which I can guarantee you won’t find anywhere else. This is just a small thing which may have just been a faulty product but I believe that evolve will always find a way to solve this problem. They always do
| Quality |
Rated 3 out of 5
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|---|---|
| Performance |
Rated 3 out of 5
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Evolve Skateboards USA
Hi Angus, Thanks so much for taking the time to leave a review. Sorry to hear about your experience with the Prism Strips. Make sure you reach out to our tech department and we'll be able to help resolve this :) Regards, Evolve HQ