This week we answer some of the popular questions we are seeing on social media - mainly around Evolve batteries, motors and knock-off evolve skateboards.
Jeff will take you through a number of key FAQs evolve has been getting on:
Evolve Battery & Battery Types - Why doesn't Evolve use the 18650 battery cell? This is mainly due to the amount of battery cells required (10 of our Evolve cells vs 40 of the 18650 cells for example) which allows for many more points of failure. Also due to the fact that during testing, we witnessed a catastrophic failure in the 18650 battery test so we opted for a better option.
Battery Voltage Sag - How the Evolve remote tracks battery usage and why the readings it gives you varies. The remote tracks battery usage in realtime unlike other manufacturers that give you an approximate usage. For example, GT mode takes the most current (60-80 amps) especially when going up a hill or on grass and this will be reflected on the remote. With that amount of current going through the battery, voltage drop will be greater in a board like the Bamboo GT vs the Carbon GT that has bigger battery cells. Tip: If you drop down to Fast mode, you will be using half the amount of current draw.
Evolve Remote Auto Eco mode - This will come on when the batter falls under 5%. This has been done so the battery doesn't die and leave you stranded or throw you off the board. BUT it isnt activated until you take your finger off the trigger.
Evolve One Board Motor - Since we released the ONE Board a few months ago we have listened to your feedback and now provide motors made from CNC steel internals. If you are an Evolve One owner, and you have any issues or problems with your motor, please let us know and we will let you know about fixing it or getting a replacement sorted asap.
Evolve GT Motor - We now have tens of thousand of the Evolve GT motors out there, and although we have problems with less than 1% of them, we are constantly improving the product and have an exciting announcement regarding improvements to our GT motors. We will let you know in a few weeks!
Evolve GT copy / knock off / Fake Evolve Carbon GT - We have seen recently some Evolve skateboard copies and knock offs, especially for our Carbon GT. Because we have Intellectual Property protection on our boards throughout the world, it means that fake boards, knock-offs and copy cats can only be sold from limited places. This will also mean you will have limited customer support from these vendors. When you buy an Evolve board you are buying a brand that believes in innovation, in customer support and in community. We have Evolve distributors around the world who are ready to help you if ever you need it.